“Your prompt diligence and professionalism is, as ever, greatly appreciated.”
Security consultant, UN Geneva
How long will my translation take?
The timeframe depends on the type of document, the type of language, our availability and whether we need to perform any formatting or other processes on it. As a rough guide, our Standard Service for certified translations and documents of a few pages is approx. 3 working days. We offer an Urgent Service with 24 hr turnaround if needed. For larger projects we will need to see the document to assess.
How much will my translation cost?
Depending on the job, we either quote a fixed fee for the whole project, a per-hour fee, or fee per word of the source text. Our minimum fee for any type of project is £30.
How much information do you need about my project to quote?
The more information you can provide us with, the better.
The basics we always need are:
- the type of document(s),
- source and target language,
- length of the document(s),
- your deadline,
- the level of service you need (eg: whether you need a “good enough” job for informal use or an official document for legal authorities).
If you can email us your document, this obviously answers most of these points.
Who will work on my project?
One of our directors will discuss your requirements with you and provide a quote. Once you decide to start working with us, we assign a linguist who is an expert in your sector. Our director will be your main point of contact, but we will be transparent about which linguist is doing the work, and you will have contact with them if necessary.